Terms and Condtions

Terms & Conditions ("Terms") of CrypRolla's Services

-FAQ

-Privacy Policy

 

Last updated: December 09, 2019

Please read these Terms of Service ("Terms", "Terms of Service") carefully before using the http://www.CryptoRolla.com website (the "Service") operated by CryptoRolla ("us", "we", or "our").

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

 

You must be at least eighteen (18) years of age to use this Website and/or any of our Services. By using this Website and/or our Services, you warrant and represent that you are at least eighteen (18) years of age.

 

Services we provide


We act as your commercial agent and by agreeing to our terms & conditions, you give us permission to act on your behalf and fulfil your order to buy or sell Bitcoin (“BTC”) and other supported cryptocurrency, as may be updated by us from time to time (collectively and individually, “Cryptocurrency”).

We buy Cryptocurrency on your behalf and send it to the wallet address that you provide to us at the time of the order. (“Purchase”). A “Wallet Address” is an identifier of alphanumeric characters which represents the destination where Cryptocurrency are delivered to upon receipt of payment. For example, the Wallet Address for BTC is a string of 26 to 35 alphanumeric characters, beginning with the number 1.

We sell Cryptocurrency on your behalf in exchange for fiat money (EURO or other fiat currencies, as may be updated by us from time to time (collectively and individually, “Fiat Money”) and send it to the bank account you provide to us at the time of the order. (“Sale”).

- We control your funds or your assets only at the time of purchase or sale.

- We do not provide wallets, nor do we host wallets or are custodian of funds or Cryptocurrency.

- Orders through us are one-off transactions and executed individually.

Risk / No Investment Advice

The legal status of cryptocurrencies (including cryptographic coins, tokens and digital assets) remains uncertain in many countries and jurisdictions around the world. Such cryptocurrencies may be legally prohibited in certain countries or jurisdictions, or be subject to specific restrictions and limitations with which you are solely responsible for complying at your own risk and expense. We take no position on the legal status of any cryptocurrency. 

Further, there is no legal entity that controls and regulates cryptocurrencies. Rather, cryptocurrencies rely on decentralised blockchain technology to safeguard assets and its movements. In the event of a crisis, there is no entity that will protect the cryptocurrency market to minimise your losses.

Cryptocurrencies also expose you to operational risks, including, for example, where you may suffer losses due to failure of hardware, software and Internet connections.

It is your responsibility to undertake your own investigations and enquiries and satisfy yourself of the legal status of the cryptocurrency. You acknowledge and agree that you use cryptocurrencies through the Services at your own risk.  

You acknowledge and accept that:

- You understand the risks involved with digital currencies;

 

- You are responsible to protect your digital currency, wallet, computer, software bank account, address and personal data against any theft, fraud or illegal activity;

- All concluded transactions are irreversible;

- You have had the opportunity to obtain independent legal and financial advice about the risks associated with buying digital assets; and

- Trading currency involves risk, especially through price fluctuation.

 

The above is a non-exhaustive list of the risks associated with the buying and selling of cryptocurrencies.

Your Obligations

Eligibility & Compliance. You agree and represent that you have the legal authority to enter into the Agreement; and that you will use the Site and Services in accordance with our terms of use and fully perform all your obligations.

You agree and represent that your use of the Services will be in compliance with all laws that are applicable to you based on your jurisdiction and that you will not use the Services for any criminal or illegal activities.

You agree and represent that you will use the Services only for yourself, and not on behalf of any third party.

You agree and represent that any Fiat Money and/or Cryptocurrency you use in connection with the Services belongs to you and is derived from legal sources.

Anti-Money Laundering (AML) and Counter Terrorism Financing (CTF) Regulations. As part of the global initiative to combat financial crimes, in particular Money Laundering (ML) and Terrorism Financing (TF),  that include implementing Customer Due Diligence (CDD) measures.

This means we are obliged to know who our customers are, and we fulfil this requirement by requesting information from you, including personal information, to authenticate and verify your identity.

Such information may include your full name, home address, phone number, email address, date of birth, country of residence, nationality, government issued identification, tax identification number, bank account information, a liveness video or photograph, the purpose of the transaction and the source of your funds (collectively and individually, “KYC Documents”).

The nature and extent of the information we request may differ based on our risk assessment policy. In some instances, we may contact you to obtain additional KYC Documents, and we will not be able to process your order until the information requested is provided in a timely manner and to our satisfaction.

You confirm that all information you provide to us is accurate and complete, and agree to keep us updated if any information provided changes.

You consent to the collection of information and permit us to keep records of such information, which will be stored in accordance with applicable data protection laws. For more details, please read the Privacy Policy.

You also authorise us to make enquiries, whether directly or through third parties, that we consider necessary to verify your identity. When we carry out these enquiries, you acknowledge and agree that your personal information may be disclosed to credit reference, fraud prevention or financial crime agencies.

Ownership of Wallet Address. We have no visibility on who owns a Wallet Address – this is simply how the blockchain operates.

As such, you agree and represent to provide us with a Wallet Address that is exclusively owned by you and is under your sole and full control for the purpose of executing a transaction (Nominated Wallet Address).

You acknowledge that once we have sent Cryptocurrency to your Nominated Wallet Address, this action is irreversible (due to the immutable nature of Cryptocurrency) without the consent and active participation from the third party that actually owns or controls the Nominated Wallet Address.

You acknowledge that if your wallet is on a third party exchange, then that third party exchange’s terms of use, govern how and when Cryptocurrency will be transferred to your Nominated Wallet Address. We are not liable if the third party exchange decides, for any reason, to delay, reverse, reject, cancel, suspend or otherwise prevent Cryptocurrency from being transferred to you.

No Liability for Errors. You agree and represent that you are solely responsible and that we will not be liable for any error with respect to the instructions you provide to us, including inaccurate, incorrect and/or incomplete wallet address and/or bank account information.

Safety & Security. You agree and represent that we are not liable for damages, losses or interruptions caused by any computer viruses or other malicious code that may affect your computer or other equipment, or any phishing, spoofing or other attack. We advise the regular use of a reputable and readily available virus screening and prevention software. You should also be aware that websites, SMS and email services are vulnerable to spoofing and phishing attacks and should use care in reviewing messages purporting to originate from us or supported/endorsed by us.

You agree and represent to take all reasonable steps to protect your Cryptocurrency, wallet, account, computer, software, bank account, address and personal data against theft, fraud, hacking or any criminal or illegal activity.

Indemnity. You agree to protect, defend, indemnify and hold us (and any of our officers, directors, employees, agents, related entities and Third Party Services) harmless from any claims, demands, costs, expenses, losses, liabilities and damages arising from any breach by you of the terms of the Agreement, including any fraudulent, negligent or reckless act, omission or your misuse of the Site and/or Services.

YOU ACKNOWLEDGE THAT WE MAY AT ANY TIME AND IN OUR SOLE DISCRETION, REFUSE ANY ORDER OR TRANSACTION SUBMITTED VIA THE SERVICES, IMPOSE LIMITS ON THE TRANSACTION AMOUNT PERMITTED VIA THE SERVICES OR IMPOSE ANY OTHER CONDITIONS OR RESTRICTIONS UPON YOUR USE OF THE SERVICES WITHOUT PRIOR NOTICE.

Privacy

In using the Website, you may give us personal information. By using the Website, you grant us consent to collect, store, use and disclose such personal information in accordance with our privacy policy at https://www.cryptorolla.com/privacy-policy.

 

We collect personal information about you in order to facilitate the acquisition and disposal of cryptocurrency as your agent and for the purposes otherwise set out in our privacy policy.

You are not required to provide us with your personal information, but if you do not we may be unable to provide you with some or all of our Services.

We may disclose your personal information to third parties that help us provide our Services (including information technology suppliers, communication suppliers and other contractors) or as required by law. If you do not provide this information, we may not be able to provide all of our Services to you. We may also disclose your personal information to recipients that are located outside of Bulgaria, including to a service provider that assists us to meet our obligations in respect of Anti money-laundering and counter terrorism financing laws.

Our privacy policy explains: (i) how we store and use, and how you may access and correct your personal information; (ii) how you can lodge a complaint regarding the handling of your personal information; and (iii) how we will handle any complaint. Please click on this link to view our privacy policy.

Links To Other Web Sites

Our website will not contain links, advertising (Ads) to third-party websites or services that are not owned or directly controlled by CryptoRolla.

 

CryptoRolla has no control over the outside links and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that CryptoRolla shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such web-sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit. CryptoRolla will only communicate via the listed in the Terms and Conditions social contacts.

 

General Restrictions

In using the Website, you must not: 

- Provide us with inaccurate or incomplete information;

- Violate any applicable laws, or use the Website for any purpose that is unlawful;

- Distribute viruses, spyware, corrupted files, or any other similar software or programs that may damage the operation of any computer hardware or software; 

- Collect or store data about other users of the Website; or

 

- Engage in any other conduct that inhibits any other person from using or enjoying the Website.

You must not use this Website or Services in any way that causes, or may cause, damage to the Website, our Services, or the business of CryptoRolla, including undertaking any act or omission that causes, or may cause, disruption or impairment to the availability or accessibility of the Website or our Services; any act or omission that is unlawful, illegal, fraudulent or harmful, whether intentionally or recklessly, including but not limited to any act of money laundering, corruption, unlawful collusion or terrorism or any other type of illegal activity of any sort.

Limitation Of Liability & Indemnification


Disclaimer of Warranties. THE SITE AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, AND WE SPECIFICALLY DISCLAIM AND YOU WAIVE, ALL REPRESENTATIONS AND WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

Limitation of Liability. EXCEPT AS OTHERWISE REQUIRED BY LAW, IN NO EVENT SHALL WE (OR ANY OF OUR OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, RELATED ENTITIES AND THIRD PARTY SERVICES) BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSS OF ANY KIND WHATSOVER, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SITE AND/OR SERVICES.

WITHOUT DEROGATING FROM ANY OTHER PROVISIONS IN THE AGREEMENT, AND TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL OUR (OR ANY OF OUR OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, RELATED ENTITIES AND THIRD PARTY SERVICES) TOTAL LIABILITY ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SITE AND/OR SERVICES EXCEED THE TOTAL AMOUNT OF FEES PAID BY YOU FOR THE PARTICULAR SERVICE THAT IS THE SUBJECT OF THE CLAIM OR CAUSE OF ACTION.

You acknowledge and agree that no claim or cause of action may be brought by you for breach of the Agreement more than one (1) year after the occurrence of such claim or cause of action.

You further acknowledge and agree that the limitation of liability is an essential and agreed allocation of risk constituting, in part, the consideration for the Service to you.

Indemnity. You agree to protect, defend, indemnify and hold us (and any of our officers, directors, employees, agents, related entities and Third Party Services) harmless from any claims, demands, costs, expenses, losses, liabilities and damages arising from any breach by you of the terms of the Agreement, including any fraudulent, negligent or reckless act, omission or your misuse of the Site and/or Services.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Bulgaria, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

 

Changes

There may be information on the Site that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Site at any time, without prior notice.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

 

Contact Us

If you have any questions about these Terms, please contact us at: http://www.CryptoRolla.com/contact